How to Find a Taobao Tracking Number?

Quick Answer

Finding the tracking number on the Taobao website is simple if you want a short and direct answer. All you have to do is explore and track the order.

Here are two approaches:

Method 1: Open the Taobao App → My Orders → Select the Order → View Logistics to see the tracking number

Method 2: Go to the Taobao website → Order Details → Logistics Info 

Remember international tracking numbers appear only after the package leaves the consolidation warehouse. Buckydrop can help track and manage these numbers automatically for sellers.

Introduction

Taobao is generally a domestic website for Chinese buyers. Because of lower prices and quality products, it has become a center of attention for global customers. They want to purchase products from the local Chinese suppliers. 

But there are significant issues with shipping. For international shipping, tracking numbers is a huge issue. It is because of varying tracking IDs when the Order is handed over to the domestic shipping company.

Do you want to know how international tracking numbers change and how you can track your orders? Buckydrop can streamline all your hassles and make a flawless approach toward international tracking. Let's discuss it.

Understanding Taobao Shipping & Tracking

For domestic buyers, Taobao shipping is not a hassle. If you are an international buyer, shipping can involve complexities as different shipping companies ship your products.

We have added a few steps and options to help you understand Taobao dropshipping and tracking.

Point 1: Domestic Vs. International Shipments and Tracking Numbers

Domestic shipping is simple and involves a single company. It can be Cainiao, SF, YTO, or ZTO.

● Created when the seller sends your package with a local Chinese courier.

● Tracks your package from the seller's store until the last-mile delivery to your doorstep.

● Shows scans like "Picked up," "In transit," and "Arrived at warehouse."

The domestic company often differs from the global shipping company in international shipments. For example, Cainiao ships to the US. While local delivery to the US customers is done through the USPS.

Therefore, the tracking ID varies.

● Created when your package leaves the warehouse in China and is shipped abroad.

● Tracks your package during international shipping, customs, and delivery in your country.

● Shows scans like "Departed China," "Customs clearance," "Out for delivery," and "Delivered."

Point 2: Order Flow

Order flow is different for international shipments compared to local shipments. Here is how it works.

● The seller prepares the orders and hands them to the international courier company.

● Local companies ship products to the Chinese border for export clearance.

● Once clearance is done, the packaging is shipped to the destination country by flight.

● Import customs clearance is necessary. After that, the package is handed over to domestic shipping companies, such as UPS, USPS, or UNIUNI in the US, depending on the Taobao dropshipping business.

● Last mile delivery counts on the local shipping company until the products get delivered to the customers.

Point 3: Tracking ID creation process

Tracking ID is different for international shipping than domestic shipping. For example: 

● The domestic tracking ID is created once the seller ships out the products.

● International shipping tracking ID is updated when the products leave the warehouse or are handed over to the local courier in the destination country.

Step-by-Step Methods to Find Your Taobao Tracking Number

Do you want to know the Taobao tracking number for your products? There are three key methods with step-by-step guides to grab the correct tracking ID and trace your parcels. 

Method 1: Using the Taobao mobile app

Do you have the Taobao mobile app? Tracking the order is a straightforward process. You have to follow the below steps.

● Step 1: Open the Taobao Mobile App and move to My Orders.

● Step 2: Select the Order you want to track. Remember, there can be many orders if you have bulk orders. So, filter out only the relevant Order.

● Step 3: In the order details, you can tap the View Logistics to check the company title, tracking number, and status updates. 

Method 2: Using the Taobao desktop website

If you don't have a smartphone or don't use the app, you can directly track your orders on the Taobao desktop website. The following steps are sufficient to deal with your attempt.

● Step 1: Go to Google or any browser and search for the Taobao app.

● Step 2: Move to the Profile and check My orders.

● Step 3: Select the Order and check the details.

● Step 4: Press on the View Logistics and get the tracking ID with all the details about the shipping company, destination, and current location of your products. 

Method 3: Using the Taobao consolidation (forwarding) center 

If you have ordered multiple products and want them to be combined, tracking is not a problem. The seller should ship to your Taobao consolidation center for this process.

● The first tracking ID is often the local one with the domestic shipping details.

● Once the products reach your Taobao warehouse and consolidation centers, you can check the international tracking ID.

● Tapping the details can give you the correct location for the products.

Troubleshooting & Common Issues

Sometimes, things don't go the right way and you are worried about tracking your parcels. There are a few easy solutions to the problems. 

Problem A: Tracking number not shown yet

 Tracking numbers is a significant deal. Sometimes, it doesn't show up because:

● The seller hasn't shipped the products.

● The seller has handed over the products to the shipping company while the company hasn't shipped it out of the warehouse yet.

The possible solution is:

● Wait for 24-48 hours until the seller ships the products.

● Contact the seller to let them know when they will ship the products. Check the shipping time also.

● Talk to the Taobao customer service for a possible solution. 

Problem B: Tracking stuck or not updating 

It is less likely to appear but can occur in a few cases when the shipping gets stuck and you'll get the package stuck at a single point. The tracking updates don't help out.

The common causes are: 

● The package is waiting at the warehouse

● Courier delays due to holidays, events, or local celebrations when moving through transit.

● Customs check

The possible solutions include:

● Check multiple tracking sites to ensure no issue with the website being tracked.

● Contact the seller or warehouse if it hasn't moved for more than 10–14 days.

● If still no updates, contact Taobao support and show screenshots. 

How to contact sellers or Taobao customer service

If you want to contact the seller or Taobao customer service, here are a few ways.

Contact Seller

● On the order page, tap Contact Seller

● Ask for the tracking number, the courier name, or the photo of the shipping label. 

Contact Taobao Customer Service

● On app: My Taobao → Customer Service → Choose Order.

● On website: Help Center → Submit a dispute. 

Pro Tips from BuckyDrop

Tracking one or two parcels from Buckydrop is no longer a hassle. What if you have to manage more than ten parcels for your Taobao dropshipping business? It seems like a serious issue. 

However, relax, as Buckydrop is here to help you. We have the following tips to enable flawless tracking.

Automated tracking updates

There is no need to copy or paste the tracking. All your orders and tracking numbers are synchronized with the Buckydrop dashboard, which updates you automatically. You don't have to make manual efforts for tracking as all updates appear on your dashboard immediately.

Consolidated shipments

Buckydrop offers consolidated shipments. It means:

● Your orders are packed into a single package.

● Tracking a headache reduces as you track a single product instead of multiple.

● Shipping costs drop drastically because of bulk shipping. 

Automated updates combined with the consolidated shipments allow a smooth experience. 

Real-time synchronization

Do you run a Shopify dropshipping Taobao business? Whether it is WooCommerce, we automate and synchronize the orders. All the updates appear on the customer's dashboard. They can know where the parcel has reached. It boosts their confidence in your business and makes them your loyal customer.

Quality Control

Buckydrop applies different quality control systems at various steps. For example, we assess the products before shipping them to your address. If there is any defect or improper functionality, we abandon such products and ship only the premium quality ones.

Dedicated Support

What if you get problems with the Taobao dropshipping tracking? Don't worry we are there with 24/7 presence. It means you can track your orders or get help from our experts regarding products.

Conclusion & Call to Action 

Finding your Taobao tracking ID isn't very confusing. You have to differentiate the local shipping from the international and keep an eye on the tracking ID as follows: 

● Use the Taobao app. Move to My Orders and View Logistics. Here you can see the tracking ID.

● If you want to use the Taobao website, it is also good. Move to Order Details and find Logistics Info. You can copy the tracking ID and track your orders.

Manual tracking is the headache if you are a dropshipper or a regular Taobao buyer. How can you alleviate it? The Buckydrop is straightforward, as it can track and automate tracking of products. Get automatic tracking sync, consolidated shipments, real-time updates, and professional support.