Important Notice: Resumption of HK DHL Preferential Line（US）and HK DHL Preferential Line (Heavy Cargo)（US）Services & Adjustment of Customs Duty Deposit

Previously, these routes experienced some service limitations due to the impact of the U.S. tariff policy adjustments. Through the proactive coordination and efforts of the BuckyDrop team and our logistics partners, these issues have been effectively resolved, and the routes have returned to normal operation.

You can once again choose these efficient and convenient DHL Express routes to securely and quickly deliver your parcels to the United States.

Please also note: Due to the impact of the U.S. tariff policy, parcels shipped to the United States via DHL international express lines still carry the risk of the recipient refusing to pay customs duties. Therefore, effective 12:00 PM on May 15, 2025 (PDT), BuckyDrop will charge a customs duty deposit equivalent to 45% of the declared value for all DHL international express shipments bound for the United States (including the aforementioned resumed Hong Kong DHL Express routes).

Once the recipient pays the customs duties, you can apply to BuckyDrop for a refund of your prepaid customs duty deposit by providing the destination country's tax receipt (tax bill). In the event that the recipient refuses to pay customs duties, leading to the express company claiming these charges from BuckyDrop, we will directly deduct the corresponding amount from your prepaid customs duty deposit, with any surplus refunded and any shortfall charged.

Thank you for your understanding and patience during this period. BuckyDrop remains committed to providing you with stable and high-quality global logistics services.

If you have any questions, please do not hesitate to contact our online customer service or your dedicated account manager.